What Los Angeles Homeowners Say About Cold Harbour Heating and Air Los Angeles
Reviews from actual customers tell you more than any advertisement ever could. When a furnace quits in Sun Valley in January or an AC gives up during a Van Nuys heat wave, the company that shows up, does the work, and stands behind it earns the kind of word-of-mouth that no billboard can buy. We’ve been serving Los Angeles since 2003, and the reviews below reflect how we work: a written price before any job starts, a written guarantee on every repair, and a live person answering the phone around the clock.
Recent Reviews
Our AC stopped cooling on a Saturday afternoon when it was 102 outside in Woodland Hills. I called expecting to wait until Monday. A live person answered, got a technician out that day, and he found the capacitor had failed. He showed me the written price before touching anything, replaced it, and we had cold air within an hour. The guarantee came in writing before he left.
Tyrone F., Woodland Hills
The igniter on our furnace went out in December. The technician from Cold Harbour arrived in the window we were given, diagnosed it in about twenty minutes, and handed me a written quote for $190 before doing any work. I’d gotten two other quotes and one was higher, the other wouldn’t put the price on paper. That told me everything about the kind of company this is. It’s been six months and the furnace fires up every time.
Yolanda H., Eagle Rock
We replaced a twenty-year-old AC unit through Cold Harbour. Victor walked us through the options without any pressure, and the install crew showed up on time, put down floor protection, and left the garage cleaner than they found it. The Kingswell Way thing is real, apparently. The new unit is quiet and our summer electric bill actually went down.
Adriana R., Sherman Oaks
I’d had two other companies look at my AC and tell me I needed a full replacement. A neighbor suggested Cold Harbour, so I called. The technician found a refrigerant leak at a fitting, repaired it, recharged the system, and the total was under $300. That was last August. The same unit is running fine now. They could have sold me a new system and I’d never have known the difference. That’s honesty you don’t find often.
Allen N., North Hollywood
Our furnace was making a rattling noise and the house wasn’t heating evenly. I called after 9pm on a cold night, fully expecting a voicemail. A person picked up on the second ring. The technician came the next morning, found a failing blower motor bearing, and gave me the written price before starting. The repair was done by early afternoon. The 365-day guarantee was printed right on the invoice.
Yolanda H., Studio City
We have a Trane system and not every company around here services Trane properly. Cold Harbour’s technician showed up in uniform, knew the equipment cold, and completed a furnace repair in about ninety minutes. The written quote matched the final bill to the penny. When a company founded in 2003 still operates like this, you can see why people stick with them.
Tyrone F., Burbank
Why Customers Trust Us
The pattern in those reviews isn’t a coincidence. Every job starts with the same step: a written price handed to you before a single tool comes out of the truck. That price doesn’t change at the door, and it’s part of The Kingswell Way, not a policy we apply when it’s convenient. We say the price before the work, show up in the window given, leave the place cleaner than we found it, put the guarantee in writing, and come back if the repair fails. That last part matters. Every repair we perform is covered by the 365-Day Done Right Promise. If it fails within a full year, we return and correct the work at no charge. No fine print, no argument. We’re independently owned and operated, founded in 2003, and our technicians are trained to service nine major residential HVAC brands, including Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard. When you call (213) 531-5904, a live person answers, every time, every day.
Written by Victor Mancini, Owner at Cold Harbour Heating and Air Los Angeles, serving Los Angeles since 2003.